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Ricardo Lavado has extensive experience in logistics and operations management, notably serving as Gestor de Operações at Nors Group since October 2013, focusing on the aftermarket sector in locations including Lisboa, Porto, and Seixal. Prior to this role, Ricardo was involved in logistics management at Cabovisão from November 2004 to October 2013, where responsibilities included procurement, storage, inventory management, and developing logistics procedures. Ricardo holds a Master's degree in Logistics from the Polytechnic Institute of Setúbal and a degree in Industrial Technology and Management from Setúbal School of Technology.