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Carlos L. is a skilled professional with extensive experience in customer service and account management across various industries. At Web.com, Carlos served as an Account Manager for Renovations Experts, driving company revenue through effective sales strategies. Prior experience includes a role at Northgate Arinso as an HRM Customer Service & Problem Resolution Representative for Abbvie, where Carlos provided client support and managed employee lifecycle processes within Workday. Additional roles at Ordertaking.com and Convergys involved supporting multiple clients in insurance, medical, and financial sectors. Carlos also worked as a Language Interpreter/Translator for ACT America’s Center for Translations, Inc., offering services in Spanish and Portuguese. Carlos holds a diploma in Mainframe Computer Operations from the Computer Learning Center in Springfield, VA.