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Luisa A. currently serves as the Customer Engagement Manager at Noname Security, a position held since February 2024. Prior experience includes a significant tenure at Synack, Inc. from 2016 to 2023, where roles ranged from Manager of Customer Success to Customer Success Lead and Senior Security Program Manager, demonstrating expertise in managing customer relationships, team training, and strategic planning. Past positions also include Senior Community Support at Rdio and Associate Auditor at PwC, showcasing a diverse professional background in customer engagement and financial services. Luisa A. holds multiple degrees from institutions such as Católica Lisbon School of Business and Economics and BI Norwegian Business School, with a focus on management and business administration.