ÂÜÀòÂÒÂ×

Lorena Espirito Santo is an experienced customer experience professional currently serving as Analista de CX at Nomad since February 2022. Prior roles include positions at EBANX, Nuó, UNDER NY SKY, Kovi, Rappi, Teleperformance Brasil, and MEDGRUPO, demonstrating a solid background in customer support, logistics, onboarding, and process optimization. Lorena has developed skills in managing customer interactions, overseeing logistics processes, and enhancing operational efficiency across multiple sectors. Education includes ongoing studies for a Bachelor's degree in Public Relations at Centro Universitário FAM, expected in 2024.