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Jennie Merrell, PMP, is an experienced professional in IT project management, currently serving as Business Operations Manager and Project Manager at NMR Consulting since March 2013. In this role, Jennie manages the project life cycle, focusing on developmental tasks and large-scale solutions from requirements gathering to deployment. Prior to this position, Jennie worked as a Customer Service Coordinator at Verizon Wireless from March 2012 to March 2013, where responsibilities included analyzing and troubleshooting user equipment to identify network and software issues. Jennie holds a Master of Arts in European History and a Bachelor of Arts in History, both from the University of Alabama in Huntsville.