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Gracie Hobbs has extensive experience in customer support and service, having held various roles in prominent organizations. At Nivoda, Gracie currently serves as the Customer Support Lead, responsible for overseeing customer interactions and support operations. Previously, Gracie worked at Hollister Incorporated as a Customer Service Representative, providing assistance and resolution to customer inquiries. Additionally, Gracie gained valuable experience at Tilney Group as a Customer Service Associate, where responsibilities included supporting customer needs effectively.