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Amit Raina is an experienced professional in the insurance and operations sectors, currently serving as AVP at Niva Bupa Health Insurance since May 2021, where responsibilities include driving renewal collection persistency and upselling opportunities with Banca channel partners. Previously, Amit held senior management roles at Max Life Insurance Company Limited from June 2015 to April 2021, focusing on deep lapse recovery and renewal communication lifecycle management. Amit also worked as a Retention Specialist at ICICI Prudential Life Insurance from February 2013 to May 2015, emphasizing customer retention and upselling opportunities. Earlier experience includes a role as Assistant Operations Manager at IBM, managing various business lines, and as a Customer Service Specialist at Hertz, where notable contributions included managing corporate car reservations and escalations. Education was completed at Army School Jammu.