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William Estrada is an experienced Software Automation Engineer at NinjaOne since November 2019, with a background in web development and Salesforce consulting as a freelancer from October 2018 to November 2019. Previously, William held positions at the Miami Dade State Attorney's Office as an Intake Coordinator and Videographer, and as an Adult ESOL Instructor with Miami-Dade County Public Schools, both from June 2015 to November 2019. Early career highlights include freelance web development and photography, demonstrating strong customer service skills and technical problem-solving abilities. William holds a BS in Information Technology with a focus on Computer Programming from Miami Dade College and has continued education through Trailhead by Salesforce since 2017.