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Jennifer Evans

Head Of Nile Technical Support - Leveraging AI And ML Ops at Nile

Jennifer Evans has a diverse work experience spanning over several years. Jennifer is currently serving as the Head of Nile Technical Support at Nile, where they leverage AI and ML Ops to create scalable business solutions and develop observability with real-time success metrics. Prior to this, Jennifer worked at Amazon as a Sr. Product Manager, Search Science & AI, where they identified customer requirements to improve the shopping experience using scalable machine learning solutions. Additionally, they evaluated emerging technologies and led the development of product roadmaps. Jennifer also holds various roles at Cisco, including Sr. Product Manager, Delivery Manager, Delivery Executive, and Senior Operations Manager, where they gained experience in big data analytics, IoT, consulting services, web collaboration, and support website management. Overall, Jennifer has a strong background in leveraging AI and ML techniques, identifying customer requirements, and driving business growth through innovative solutions.

Jennifer Evans completed their education at various institutions. Jennifer obtained a Master of Science (MS) degree in Computer Science from the Georgia Institute of Technology from 2014 to 2019. Prior to that, they earned an MBA in Business Administration and Management from Indiana University - Kelley School of Business from 2008 to 2011. Jennifer also holds an Associate's Certificate in Project Management from ESI. Their undergraduate education includes a Bachelor of Science (BS) degree in Computer Science from San Jose State University. Additionally, Jennifer has obtained several certifications in various fields, including Digital Product Management, Software Processes and Agile Practices, and Cloud Computing Concepts. Jennifer also achieved the Certified Information Systems Security Professional (CISSP) certification.

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