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Mikołaj Kensbok has a diverse work experience spanning multiple companies and roles. Mikołaj currently works at NielsenIQ as a Regional Lead - Operations Traffic Controllers WE and has been in this position since September 2022. Prior to this, they were a Team Leader at Nielsen from July 2020.

Mikołaj's previous role at Nielsen was as a Database Production Manager / Traffic Controller, where they were responsible for end-to-end planning, control, and production flow of big data databases for global and local clients in the largest EMEA market. Mikołaj managed production processes across three different offices and led improvement initiatives while acting as a main point of contact for technical teams and clients. Mikołaj held this position from January 2019 to July 2020. Before that, they were a Quality Assurance Analyst at Nielsen from June 2017 to December 2018.

Prior to joining Nielsen, Mikołaj worked at Groupon, where they held various roles including Quality Assurance Team Leader, Merchant Services UK Team Leader, Quality Assurance Specialist, and Merchant Services Agent. Mikołaj managed a team of 15 quality assurance specialists and was responsible for knowledge management and decision tree ownership of global merchant services processes during their time at Groupon.

Mikołaj's earliest work experience listed is at Teleperformance Polska, where they worked as a Customer Services Agent from June 2015 to June 2016.

Mikołaj Kensbok studied at Warsaw University of Technology from 2011 to 2014, specializing in Zarządzanie i inżynieria produkcji.