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Andrés C. is a software developer with extensive experience in the technology sector, currently working at NICE since July 2024. Previously, Andrés held software development and technical lead roles at PlayVox from April 2012 to June 2024. Andrés began a career in software development at Asesorías Públicas y Empresariales S.A.S. from August 2009 to December 2011 and initially worked as a contact center agent at Global Corp Services from December 2008 to May 2009. Andrés holds a degree in Ingeniería de Sistemas from Universidad Autónoma de Manizales, where studies were completed between 2010 and 2014.