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Chad Jones is an experienced Senior Product Manager currently at Niantic, Inc. since July 2020, previously holding the same title at Big Fish Games from August 2012 to July 2020. Chad's expertise encompasses prioritizing product features, translating customer needs into actionable business requirements, and collaborating with engineers and UX designers to ensure technical feasibility and user-friendly designs. Chad has also managed vendor accounts, conducted data analysis, and tested products to enhance quality assurance. Earlier roles include Producer and QA Analyst at Big Fish Games and positions at Bioware, Surreal Software, THQ, and 2Wire, demonstrating a strong foundation in quality assurance, team management, and communication across various departments in the gaming industry.