Andrea Nguyen, RRT, MHSc, currently serves as the Director of Service Planning and Operational Readiness at Niagara Health, where the focus is on creating operationally sound designs for the New South Niagara Hospital. Prior to this, Andrea held the position of Senior Manager of Space and Master Planning at Mount Sinai Hospital (Toronto), overseeing capital strategy and project planning across the Sinai Health System. Andrea's experience includes leadership roles at the Ontario Ministry of Health and Long-Term Care, managing capital project approvals for various healthcare entities, and providing strategic planning consultancy at Agnew Peckham Health Care Planning Consultants. Andrea began a career in healthcare as a Respiratory Therapist at Humber River Hospital. Educational credentials include a Master of Health Science in Health Administration from the University of Toronto and a Bachelor of Health Studies from York University, along with a Diploma in Respiratory Therapy from Fanshawe College.