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Swapna Uchil is an experienced professional specializing in employee and customer experience management, with a diverse background in business and IT process management. Currently serving as Vice President of Employee Experience at Neysa Networks Pvt. Ltd., Swapna has also co-founded TRIAUM and held key leadership roles at Netmagic Solutions Pvt. Ltd., including General Manager of Governance, Risk, Compliance & Automation, and General Manager of Service Operations. Earlier career experiences include a role as Customer Care Representative at Imkemex International Ltd. and contributions to customer experience and operational management at Striders Miles Pvt. Ltd.