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Rais Saker is a seasoned professional with extensive experience in customer success and operations, currently serving as Chief Operating Officer and Head of Sales & Customer Success at Nexxchange since September 2019. Prior roles at Nexxchange include Head of Customer Success, Customer Success Team Lead, and Customer Success Specialist. Saker's earlier career includes positions as Assistant Graphic Designer at PARTNER Culture+Projects and various receptionist roles at NH Hotel Group, Sahara Hotel, and ART Hause Hotel. Notably, Saker was recognized as Receptionist of the Year in Austria while working at AICR. Academic qualifications include a Bachelor's degree in Digital Business from FHWien der WKW and multiple law degrees from Damascus University and Lebanese University, complemented by a degree in Tourism and a diploma in Business Administration.