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Veronique Piguet has a diverse work experience spanning over several industries. Veronique currently holds the role of Senior Credit & Collections Specialist at Nexthink since July 2022.

Prior to joining Nexthink, Veronique worked at Salesforce for many years in various roles. From August 2018 to July 2021, they served as the EMEA Credit & Collections Sr Manager, responsible for overseeing collections operations performance, formulating credit policies, and managing payment terms and conditions. From March 2016 to August 2018, they worked as the EMEA Credit & Collections Manager, leading and consulting Salesforce in collection operations, strategy, planning, and problem resolution. From July 2011 to March 2016, they held the position of EMEA Credit & Collections Supervisor, assisting with customer billing disputes and collaborating with sales teams on escalated accounts. Finally, from July 2007 to July 2011, Veronique served as an EMEA Credit & Collections Analyst, initiating collection calls, facilitating customer payments, and escalating collection accounts to management.

Prior to Salesforce, Veronique worked at Inspectorate Suisse SA from January 2004 to June 2007. Veronique held the position of Senior Operator in the Fertilizer Department, where they communicated with clients, issued reports and certificates, and assisted in collecting bad debts. Veronique also briefly worked as an Operations Administrator in the OIL & PETROCHEMICALS Department from January 2004 to December 2004, organizing inspections, issuing contracts, and managing client communications.

Earlier in their career, Veronique worked at Orange Communications SA as a Customer Service Representative from October 1999 to June 2003. Veronique provided quality customer service in both French and English, demonstrating product knowledge and effective communication skills.

Veronique's work experience also includes roles at Imprimerie Marsens, where they worked as a Photolithograph from January 1995 to July 1998, preparing graphic documents and illustrations, and occasionally replacing the manager. Veronique also worked at Loetscher Photolithos as a Photolithographe from August 1990 to June 1994.

Overall, Veronique Piguet has extensive experience in credit and collections, customer service, operations, and administration, with a focus on managing performance, formulating policies, and facilitating effective communication with clients.

Veronique Piguet attended Ecole Piotet in Lausanne from 1986 to 1990. No specific degree or field of study information was provided.