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Jon Leighton has a diverse work experience spanning over 15 years. Jon is currently the Head of Customer Engagement & Advocacy at Nexthink, a global leader in digital experience management. In this role, they are responsible for delivering optimal end-user experiences and helping IT teams meet the needs of the modern digital workplace. Before joining Nexthink, Jon served as the VP of Customer Success at 4me, where they built customer success foundations and developed sales enablement content. Jon also worked at BMC Software, where they held various positions, including Lead Customer Success Manager and Manager of Consulting Services. Jon's experience also includes roles at Consultis of Tampa, BT, Capita IT Services, Southampton City Council, and Manor Bakeries. Overall, Jon has extensive experience in customer success, IT service management, and service improvement programs.

Jon Leighton completed their education through the following timeline:

From 2021 to 2021, they attended Ride The Waves Professional Coach Training, focusing on Coaching. The degree obtained during this period is not specified.

Between 1992 and 1995, they attended Solent University, where they earned a degree in Public Administration. Jon'sstudies at Solent University covered various subjects, including Public Sector Management, Economics, Law, IT, Sociology, and European Studies.

Additionally, Jon Leighton received two additional certifications. In August 2021, they completed the Nexthink Experience Essentials program offered by Nexthink. In September 2022, they achieved the XLA Experience Champion certification provided by XLACollab.