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Felix Schwarz is a seasoned professional with extensive experience in customer success and IT consulting. Currently serving as a Senior Customer Success Manager at Nexthink since January 2018, Felix aligns enterprise customers with corporate objectives to maximize product outcomes. Prior roles include Customer Success Manager Central Europe at Nexthink, where emphasis was placed on relationships and value for clients, and IT Consultant at Consulting4IT GmbH, focusing on executing proof of concepts and optimizing systems for Nexthink and Matrix42. Earlier positions include Presales Consultant and IT Consultant at TAP Desktop Solutions GmbH, Technical Support Engineer at NTRglobal, and Large Enterprise Technical Support Specialist at Netviewer (now LogMeIn), where Felix contributed to technical support and client training across multiple organizations.