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Pooja Sachdeva is a seasoned professional in customer success and financial services, currently serving as a Customer Success Manager at NextGen since December 2021. Pooja's previous roles include Settlement Officer at Pepper Financial Services Group, where effective management of the application pipeline was a key responsibility, and Mortgage Broker at Home Loan Experts, focusing on client interactions and loan procurement. Prior experience includes positions at Macquarie Group as a Settlement Specialist, Westpac as a Personal and Business Banker, ABN AMRO Bank N.V. as a Business Analyst handling cost management, and Axis Bank as a Relationship Manager. Pooja holds a Bachelor of Arts degree in Insurance from Delhi University.