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Joshua Rojas is an experienced IT professional with a diverse background in technical support and system administration. Currently serving as an IT Field Service Technician at NextCare Urgent Care, Joshua previously worked as a Tier II Desktop Technician at WestStar Bank, where responsibilities included providing comprehensive support for complex desktop and application issues. Prior to that, Joshua held roles as an IT Support Specialist at Zensar Technologies and an L3 Support Coordinator at Stratus Technologies, offering first-line customer support and managing technical inquiries. Early career experience includes serving as a System Support Engineer and ECommerce Project Coordinator at DHL, focusing on systems administration and project management. Joshua holds an Associate's degree in Computer Science from Collins College.