Keri Mucci is an accomplished Technical Writer with extensive experience in creating and maintaining user and developer documentation across various industries, including ecommerce and finance. Currently at Next DLP since October 2017, Keri has previously contributed to companies such as Localised, ION, Trayport, and eHealth Solutions, where responsibilities included designing documentation templates, developing online help systems, and reviewing content for clarity and style. Keri also has a background in editorial support and production assistance from roles at HCPro, Inc. and WHDH-TV. Keri holds a Bachelor of Science in Communications with a focus on Journalism and Professional Writing from Salem State University.