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Vitaly Malakhov has a wealth of experience in the field of technical support and system administration, with roles ranging from System Administrator to Director in companies such as Nexign, Ingram Micro Cloud, and Parallels. With a background in telecommunications and management, Vitaly has been responsible for leading support teams, optimizing customer lifecycles, and driving efficiency enhancements. Malakhov's expertise lies in providing high-quality customer support, training junior engineers, and managing technical experts to deliver effective solutions.