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Daksh Srivastava is a seasoned professional with extensive experience in technical support and client management. Currently serving as a Senior Support Engineer (French) at Nexgen IOT Solutions since June 2023, Daksh previously held the role of Assistant Manager at Genpact, where responsibilities included managing European client relations for CHUBB and addressing queries from underwriters regarding claims. Prior to that, Daksh was a Service Desk Analyst at Tech Mahindra, providing French language technical support for Bell Canada in Quebec, and worked as a Customer Service Specialist at Concentrix, offering expertise in French for Amazon France.