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Erica Hill has over 18 years of experience in client services and publishing, currently serving as the Client Services Coordinator at NexantECA in the Energy and Chemicals Advisory sector since August 2005. Prior to this role, Erica worked at Nexant as a Desktop Publisher, where responsibilities included preparing high-quality presentation materials and revising reports for clients. Earlier experience includes serving as the Assistant to the Director at New York Foundling Hospital, focusing on brochure development and managing closed records for discharged adolescents, as well as working at IBM as an Operations Administrator, providing technical support to consultants. Erica holds a Bachelor of Science in Technology Systems from Pace University-New York, obtained in 1999.