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Emily Chasse has three years of professional experience. In 2018, they held the role of Senior Customer Success Manager at NewsWhip. In 2017, they were a Customer Engagement at Bitly, where they interacted with and supported users who create millions of links every month. Additionally, they coordinated with the Sales teams to point Bitly users in the right direction. In 2016, they were a Client Services at Sprinklr, where they were selected for the company's paid summer internship program. Emily contributed to the execution of internal initiatives within the professional services organization and was responsible for updating and maintaining professional services operational reporting data.

Emily Chasse obtained a Bachelor of Arts degree in Communication and Media Studies from Quinnipiac University in 2017. In 2018, they obtained a Hootsuite Enterprise Certification for Admins from Hootsuite.