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Michael Verrill is an experienced technical support manager with a comprehensive background in IT execution and support. Currently serving as the vILT Technical Support Manager at United Training since January 2021, Michael previously held the role of Technical Support Manager at Focal Point Learning, LLC, and OLL Technical Support Manager at New Horizons Computer Learning Centers / 5Point Enterprises. Throughout a distinguished 22-year career in the U.S. Air Force, Michael achieved the rank of MSgt and gained extensive experience in telecommunications operations across various assignments. Michael holds a Master's degree in Public Management from Midwestern State University and multiple associate and bachelor's degrees, reflecting a strong foundation in technical and educational disciplines.