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Austin MacKay is a Senior UX Consultant at New Era Technology with extensive experience in user experience design and development, particularly within the pharmaceutical sector. In this role since January 2018, Austin has contributed to high-fidelity wireframe creation, user acceptance testing, and the development of design system components, while effectively bridging the gap between technical teams and designers. Prior experience includes roles at a global insurance company as a User Interface Designer and a front-end developer in the casket manufacturing sector. Austin holds a Bachelor's Degree in Computer Science with a focus on Digital Media & Systems from Taylor University, where involvement included various teaching and technical support roles. Additionally, Austin completed an internship at Fusion Alliance, gaining valuable insights into the UX development process.