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Tom Strumpf is an experienced professional in IT service management and project governance, currently serving as a Senior Associate at New York Life Insurance Company since August 2021. Prior to this role, Tom held the position of Associate Director IT at LeFrak, focusing on service management and ITIL processes. Experience includes leadership roles at HCL Technologies as Global SIAM Leader and at JPMorgan Chase & Co. in release and deployment management. Tom has also served as Director of Change Management at UBS Wealth Management and as Project Manager at Bank of America, overseeing transition and risk management initiatives. Previous positions include Director of Major Account Services at FalconStor Software and Vice President of Enterprise Technology Services at Merrill Lynch, where responsibilities included problem management and crisis management. Tom holds a Bachelor of Science degree in Computer Information Systems from DeVry University and has attended Rutgers University.