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Rick serves as the Business Manager for New England Lab, a role with diverse responsibilities. His overall goal is to support the structure and corporate environment to ensure each employee is engaged, valued, supported and has a clear understanding of New England Lab’s purpose and vision. Specifically, he provides oversight, coordination, support and planning for departments, personnel and new employees. Rick oversees Human Resources, Health & Safety, and New England Lab’s rapid ship division, NEL Direct: an in-stock, service centered, rapid fulfillment team.