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The IT and Engineering Team at New Directions Behavioral Health (now Lucet) is responsible for maintaining and enhancing the company's technological infrastructure. This includes managing IT systems engineering, network security, desktop support, client services, and application development. They ensure reliable, secure, and efficient IT operations to support the company's behavioral healthcare services, leveraging tools like O365, SCCM, and ServiceNow. Additionally, the team focuses on system integration, automation, and compliance to optimize operational workflows and safeguard sensitive health data.