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Linda Shen is an experienced data operations analyst currently employed at New Century Health since May 2019. Previously, Linda worked at Molina Healthcare for six years, serving in various roles including Configuration Engineer, Analyst, Project Coordinator, and Business Automation Services Operations Intern. Key responsibilities included managing automated job schedules, troubleshooting FTP job failures, and handling provider inquiries efficiently. Linda is adept at creating documentation for diverse audiences, coordinating project resolutions, and supporting procurement processes for critical IT purchases. Linda holds a Bachelor of Science in Health Care Administration from California State University, Long Beach, and an Associate's degree in Liberal Arts from Orange Coast College.