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Alishia Austin has a Bachelor's degree in Human Services, General - Child and Family Welfare and an Associate of Science degree in Human Services. They have experience as a Substance Use Counselor, Youth Worker, Shelter Coordinator, Addiction Counselor, Quality Improvement Specialist, Quality Assurance Analyst, Family Advocate, Ed Tech III, Customer Advocate - Agent, and Personal Lines Agent in various companies such as Common Ground Counseling, New Beginnings Inc., Acadia Healthcare, Catholic Charities USA, Central Maine Healthcare, TD, Androscoggin Headstart, The Margaret Murphy Centers for Children, Varney Agency, and Roux Insurance Services.