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Arefa Nila is an experienced customer service professional currently serving as a Client Services Associate at Nevada State Bank since December 2021, where responsibilities include processing transactions and resolving client issues. Additional experience includes roles at Chewy as an Associate, and prior positions at Walmart and Office Depot as Retail Associates, focusing on customer service and transaction processing. Arefa held the position of Customer Service Specialist at Blackhawk Network, addressing customer inquiries and managing transactions, and has served as a Program Leader and Distance Learning Editor at Think Together. Arefa's educational background includes a Bachelor's degree in Computer Science from Wilmington University and a Bachelor's Degree in Computer Science and Engineering from The University of Asia Pacific.