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Joana Bates is a seasoned professional with extensive experience in practice development and healthcare management. Currently serving as Practice Development Manager at Neuronetics, Inc., Joana plays a key role in enhancing practice operations. As the business owner of STR Cleaning Service since April 2021, Joana manages daily operations while previously working as a Clinical Facilitator at Success TMS, where responsibilities included training on compliance and best practices. Joana's diverse background spans various roles, including Care Coordinator and Office Manager as well as experience in recruitment and sourcing within the technology sector. Joana holds a Master's Degree in Acupuncture and Oriental Medicine and has completed a Bachelor's Degree in Anthropology from the University of Central Florida.