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Brian Juranas is an experienced client support and operations professional with a diverse background in technology and customer service. Currently serving as a Client Support Specialist II at WCG since December 2020, Brian previously held roles at Geek Squad as both an Operations Agent and Consultation Agent, where responsibilities included managing client resolution requests and engaging with clients during service processes. Earlier experience at ReverbNation involved analyzing metrics and maintaining relationships within digital distribution, while a tenure in the US Navy as an Information Systems Technician showcased skills in technical troubleshooting. Additional experience includes an internship at Sports Endeavors and education at Belmont Abbey College from 2008 to 2010.