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James Wagner has worked in the technology industry since 2002. James began their career at Custom Computer Specialists as a Systems Engineer. In 2006, they moved to Levittown Public Schools, where they also held the role of Systems Engineer. In 2013, they joined Network Outsource as a Senior Network Engineer, a position they currently hold.

James Wagner's educational history includes an Associate of Science (A.S.) in Biology/Biological Sciences, General from Nassau Community College, which they obtained between 1992 and 1994. James also attended Computer Career Center a division of Vista College between 2000 and 2001, though no degree was obtained. In addition, they have obtained certifications from Pearson VUE, Cisco, and Microsoft, including Brocade Certified Network Engineer - BCNE (2015), CCNP (2000), CCDP, CCNA Security, CCNP Routing and Switching, Cisco CCNP, Cisco Certified Network Professional Routing and Switching (CCNP Routing and Switching), MCSE 2003, 2000 and NT4, MCTS 2008 - Active Directory, MCTS 2008 - Applications Infrastructure, MCTS 2008 - Network Infrastructure, Understanding Cisco Network Security, Understanding Design for Cisco Internetworking Solutions, and Understanding of Cisco Network Devices.