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Fiona Paclipan is a Technical Writer at NetSuite with a diverse background in various roles, including Reporting Officer at International Care Ministries, Chat Support Representative at Alorica Philippines, Inc., Technical Support Representative at Convergys, and Corporate Communications at Metro Pacific Tollways Corporation. Fiona holds a Bachelor of Arts in Journalism from Bulacan State University, completed in March 2015, and is currently pursuing further education at the University of the Philippines, expected to conclude in October 2024.