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Joy Jakubiak is a seasoned Solution Designer and Product Manager at Netsmart, bringing over 10 years of expertise in Product Management and Engineering, particularly in interoperability standards such as HL7 and FHIR, along with EHR documentation. With prior roles in training and instructional design, notable accomplishments include developing blended learning programs that enhanced client training while generating cost savings and increased revenue. Past experience encompasses leadership as Director of Training and Support at MDRhythm LLC, and extensive instructional design work across various healthcare environments. Joy holds a B.S. in English from Towson University and is currently pursuing further education at Oregon State University.