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Eric Jones is a seasoned professional with extensive experience in customer success engineering, network engineering, and cloud support. Currently serving as Manager of Customer Success Engineering at Netskrt Systems Inc. since October 2023, Eric has also held significant roles with the Air National Guard and previously with Limelight Networks, where innovative leadership led to the establishment of the Capacity Engineering team to streamline the deployment of new CDN capacity. Eric's background includes various engineering positions at Amazon and Amazon Web Services, providing advanced technical support and cloud infrastructure expertise. With a foundation in technical training and systems engineering from the United States Air Force, coupled with academic credentials in Electronic Systems Technology, Eric has consistently demonstrated a commitment to enhancing operational efficiency and supporting large-scale networks.