Jordan Nassi is an experienced customer success professional currently serving as a Customer Success Manager at Netradyne since June 2023. Prior to this role, Jordan worked as an Enterprise Client Success Manager at Lytx, Inc. from December 2021 to June 2023, where responsibilities included guiding enterprise and strategic clients through their lifecycle with a focus on safety and business objectives. Throughout a notable tenure at ChowNow from August 2017 to December 2021, Jordan advanced through various roles, culminating as a Lead Restaurant Success Manager, managing over 1,000 clients during software launches and providing specialized marketing consulting. Earlier experiences include client care and technical support roles at MINDBODY, Inc. and a strong foundation in customer service as a Barista at Starbucks. Jordan holds a Sociology degree from Cuesta College and has educational qualifications from MiraCosta College and San Dieguito High School Academy.
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