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Holli Hayes has a diverse work experience spanning over several years. In 1994, they worked as a Vital Records coordinator at the State Department of Health, where they handled birth, death, and marriage certificates. From 2004 to 2012, they served as a PC Support Specialist at Telepak Networks, providing computer set-up, maintenance, and software inventory services. In 2013, they joined Cspirefiber as a Windows Environment Administrator, specializing in software inventory, purchasing, and RSA management. Holli then transitioned to Cspire in 2015, working as a System Administrator and taking on additional responsibilities such as Worldox setup and user onboarding. From 2018 to 2019, they briefly worked as a driver at ENTERPRISE. Most recently, starting in 2019, Holli joined Leidos as an Information Technology Support Specialist, providing technical assistance until 2022. In 2023, they joined Netlink Voice as a Managed IT Implementation Specialist.

Holli Hayes attended Virginia College from 2000 to 2001, where they pursued a degree in Computer Science and specialized in Computer Network Technician. In addition to their degree, they also obtained various certifications throughout their career. In June 2000, Holli earned an A+ certification from CompTIA. Recently, in September 2018, they obtained the Microsoft Certified Professional certification from Pearson VUE. Additionally, they hold another A+ certification from CompTIA, although the specific date of attainment is not provided.