Philippe Meneghini has extensive experience in customer support and technical roles in the technology sector. Currently serving as a Customer Support Manager at NetLex Brasil since November 2019, Philippe focuses on designing support processes, managing the customer support team, and handling incidents for over 100 customers. Previous experience includes roles as a Support Analyst at Sigga - Workforce Technologies and an Information Security Analyst at AeC Contact Center. Philippe's earlier career includes positions as a Tender Assistant at Helpo Systems, internships at SeAMK, Prodabel, and CEMIG, and a strong academic background with degrees in Information Systems and an MBA in Information Technology.