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Anna Eklund is a Business Analyst with experience specializing in ServiceNow, currently employed at Netgain AB since January 2022. Previously, Anna held a similar position at Advania Sverige from September 2018 to January 2022. Anna completed a 12-week intensive training program in IT consulting with a focus on ServiceNow at AW Academy Sweden in mid-2018. Prior to these roles, Anna worked at Qliro as a Customer Service Representative from October 2016 to June 2018 and at JYSK as a Sales Associate from June 2015 to August 2016. Anna holds a Bachelor's degree in Business Administration and IT from Stockholm University (2015-2018) and has additional education from Western University in 2017 and Östra Gymnasiet from 2012-2015, specializing in media studies.