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Portia Sibanda is a communications professional currently employed as a Communications Clerk and previously as a Call Center Customer Service Representative at NetFlorist since September 2016. Prior experience includes serving as a Customer Service Consultant at Global Prospectus Training (Pty) Ltd from January 2015 to January 2016, focusing on customer liaison. Portia holds a Certificate in Communications from the University of South Africa/Universiteit van Suid-Afrika, completed in 2020, and a Pre-Nursing Ancillary qualification from Gem Health Care College, obtained between 2010 and 2012, which covers first aid, anatomy, disease diagnosis, and the prevention and treatment of HIV and TB.