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Alberto Couto dos Santos is a telecommunications technician with extensive experience in the field, currently working at NETCON Americas since October 2022. Previous roles include positions at ISDN/Petrobras, where responsibilities involved project analysis and oversight of telecommunications system implementation at Petrobras' Abreu e Lima refinery, and at GLOBAL VILLAGE TELECOM, where duties included the commissioning of transmission equipment and oversight of national backbone testing. Prior experience also encompasses technical roles at EGS - Ericsson Gestão e Serviços and Alcatel, focusing on maintenance of internal plants and transmission equipment. Alberto holds a degree in Técnico em Telecomunicações from the Centro Federal de Educação Tecnológica de Pernambuco and is pursuing a degree in Análise e Desenvolvimento de Sistemas at Uninssau, aiming to enhance expertise in technology and information systems.