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Ann Cox is an experienced professional in quality assurance and business improvement within the training sector. Currently serving as the Head of Quality at Netcom Training since March 2024, Ann previously held the position of Business Improvement Manager and later Head of Funded Programmes at PQMS Training Ltd, where significant advancements were made in establishing an Apprenticeship system and Adult Learning Programmes. Prior roles include Lead IQA at Instep UK Limited and Halfords, where Ann managed teams to ensure quality standards across various retail and management qualifications. Ann's career began at Gordon Franks Training, progressing from freelance assessor to Recruitment Manager while implementing strategies for continuous improvement. Ann's educational background includes studies at Sutton College.