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Jordan Franklin is a Network Engineer at Net-Telligence Group, Inc. (NTG) since May 2021, focusing on configuring and maintaining network infrastructure to enhance client network stability and reliability. Prior experience includes a role as a Network Administrator, where Jordan provided network administration and desktop support while optimizing Active Directory services. Earlier positions include Tier One Service Desk Technician at Argon Medical Devices, Inc., offering onsite and remote support, and Network Technician at NTG, where Jordan diagnosed and resolved network system issues. Jordan holds a High School Diploma from Glenbard East High School, graduated in 2010.