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Oghale O. is an experienced professional in client experience and operations, currently serving as the Head of Client Experience at Nest Wealth since April 2022, where a focus on KPI development and process improvement resulted in a 10% increase in operational efficiency. Prior to this, Oghale held key positions at Ewing Morris & Co. Investment Partners Ltd. as Head of Client Services Operations, implementing strategies that reduced client onboarding time by 58%, and at The Global Emerging Markets Group as Head of Business Operations, overseeing project execution and stakeholder management. Earlier career experiences include roles at Deloitte Nigeria in Corporate Finance, Citi as Customer Service Lead, and NatWest as Client Services Team Lead. Oghale holds a Master of Science in Investment and Finance from Queen Mary University of London and a Bachelor's degree in Economics from the University of Kent.