Sheila Price has extensive experience in vendor management and workforce planning, currently serving as the Vendor Management Contact Center Manager at Nestlé Nespresso SA since April 2013. Price has held various positions within the company, including CRC Outsource Manager and Workforce Planning and Reporting Manager for the US Market. Prior to joining Nestlé, Price worked at Avaya from February 2004 to December 2012, progressing through roles such as Proposal Manager, Process and Quality Manager, and Performance Analyst. Price's early career included positions at Expanets, where responsibilities included process documentation and customer retention. Price holds a Bachelor's degree in Literature from The University of Kansas, earned between 1997 and 2001.