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Lucia Moschettini is an accomplished professional currently serving as the Global Retail Operations & Innovation Roll-out Project Manager at Nestlé Nespresso SA since April 2019. With a strong background in trade marketing and retail operations, Lucia has effectively contributed to the Global B2C Retail strategy, managed customer experience programs, and overseen the onboarding of retail managers. Previously, from January 2016 to March 2019, Lucia held positions in trade marketing and retail development within Nestlé Nespresso Italy, where responsibilities included managing promotional activities, optimizing operational processes, and supporting boutique openings. Earlier experience as a Retail Operations Specialist further solidified Lucia's expertise in in-store operations and management. Lucia holds a Bachelor's degree in Public Relations and Advertisement from IULM University and a high school diploma in Business Administration and Foreign Languages from I.T.C.G. Maggiolini in Milan.